This Privacy Policy explains how Ceno Ride ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website, mobile application, or any other services we provide (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy.
We collect personal information that you provide directly to us, such as your name, email address, phone number, payment information, and any other details you provide when registering for an account or using our Services.
We collect and use location information, including real-time geographic location, to enable our Services such as ride requests and driver location tracking.
We collect information about how you interact with our Services, including your activity, preferences, ride history, and the time and date of your visits.
We collect information about the device you use to access our Services, including the device's hardware model, operating system, and other identifiers.
Your personal information is used to provide, maintain, and improve our Services, including matching drivers and riders, processing payments, and ensuring customer satisfaction.
We use your contact information to send you updates about your rides, promotional offers, and other communications related to our Services. You can opt out of receiving promotional communications at any time.
We use the information collected to personalize your experience, improve our app's functionality, and ensure the security and integrity of our Services.
We may use your information to comply with legal obligations, resolve disputes, and enforce our terms of service.
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
We may disclose your information if required by law, or in response to a legal process, such as a court order, subpoena, or law enforcement request.
If we undergo a merger, acquisition, or any form of sale of some or all of our assets, your information may be transferred as part of that transaction.
You can access and update your account information at any time through the app's settings.
You have the right to delete your account at any time. To delete your account, please navigate to the account settings section in our app, or contact our support team at support@ceno.ng. Upon deletion, we will remove your personal information from our active databases. Please note that we may retain certain information as required by law or for legitimate business purposes.
You can opt out of receiving promotional communications by following the unsubscribe instructions in the communications or by contacting us directly.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no security measure is perfect, and we cannot guarantee absolute security of your data.
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website or through other communication channels.
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at support@ceno.ng.
By using our Services, you agree to the terms outlined in this Privacy Policy.
